Scott Gates

Client Executive, VP Commercial Middle Market

My greatest joy is protecting families, businesses, and my community.

I work with a team of talented people with very different qualities to make sure we can navigate the labyrinth of exposures our clients face and find the best way to protect them.

I am privileged to work with a wide variety of businesses, business owners, and their teams.

My team works with large government entities, oil and gas production companies, contractors, community housing programs, non-profits, attorneys, contractors, large real estate developers, golf courses, metal recyclers, waste haulers, and food industry retailers and suppliers.

The nature of my business requires highly confidential information about an entity’s operations, profitability, personnel, and future plans. 

This requires our clients to put a large amount of trust in us. We don’t take this lightly and neither does our employer, HUB International.

My primary focus is on commercial property and casualty which can be a complicated puzzle for my clients. My team can also manage employee benefits, personal lines, bonding, and life insurance. This requires our clients to trust us to meet their needs and to be there when they most need us.

We're more than an insurance agency, we're an integral part of the community in New Mexico.

A Story About a Claim

In January of 2017, I received a phone call from a client that the building they were renovating had caught on fire and half of the tenants had to be evacuated to a nearby school. The Red Cross was even activated to help with the displaced tenants.

The CEO of this company had just been promoted from within the accounting department having been groomed for the position for several years. One of the first items she was tasked with was purchasing a Builders Risk Policy for a multi-million-dollar renovation at one of their locations.

The builder had received a quote for the project and I was asked to evaluate and comment. I provided my input, and ultimately the CEO chose to secure the Builders Risk through HUB based on the information my team and I provided. The cost of the policy was nearly double because the builder only addressed their exposure in building the project and not the exposure for my clients, loss of rents, delay in construction, soft costs with regards to permitting, and fees from financing with the bank.

This was my first large loss with a Builders Risk policy and it took several months of working with the client and carrier to accrue and pay costs associated with the loss. My team and I had several meetings with the owner and contractor to address remediation plans and costs. We had to evacuate the tenants of the property to a hotel for several months and get the project back on task. It was a long process, but we had the right coverages in place to protect our client, the families of the property, and the community from displacing hundreds of people.

I also got to see first-hand the compassion of people and their willingness to help others.

The Red Cross, in conjunction with the school, helped these folks get food, clothing, shelter, and access to medications. It was gratifying to know our carrier partners were there to help our client when they were most vulnerable.

New Mexico HUB Team is a national broker that delivers like a local agency. 

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Your New Mexico Hub Team is your dedicated partner in comprehensive risk management solutions.

Specializing in personal and business insurance, and employee benefits, we are committed to solving risk challenges for individuals and local businesses in New Mexico.

New Mexico Hub Team will elevate your confidence in the face of uncertainties, ensuring you’re prepared for whatever tomorrow brings.

When you choose us, you’re not just getting insurance; you’re investing in the prosperity of New Mexico.
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